Bluebird Hospice – Cookies Policy

This Cookies Policy explains how Bluebird Hospice (“we,” “our,” “us”) uses cookies and similar technologies on our website. It should be read together with our Privacy Policy.

What Are Cookies?

Cookies are small files placed on your device to help us understand how you interact with our website. Similar technologies include pixels, tags, and local storage.

How We Use Cookies

We use cookies to:

• Enable core website functions and security
• Remember user preferences
• Support consultation and inquiry forms
• Analyze website traffic and understand visitor behavior
• Improve user experience and website performance

Categories of Cookies We Use

• Essential Cookies: necessary for website functionality; these cannot be switched off in our systems.
• Analytical Cookies: help us understand visitor behavior in aggregate so we can improve the site.
• Marketing Cookies: used to deliver relevant content or information, where enabled.
• Functional / Third-Party Cookies: may be set by embedded content (such as a map) or if you interact with or follow links to our Google or Facebook profiles.

Specific Tools We Use

Managing Cookies and Your Choices

Where required, we present a cookie consent banner when you first visit our website. Essential cookies are always active, and analytics or other non-essential technologies are activated based on your consent, which you can change or withdraw at any time. You can also control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Manage Your Preferences

You can review, update, or withdraw your cookie and privacy choices at any time on our Opt-Out Preferences page. That page also lets California residents exercise their rights, including opting out of the sale or sharing of personal information.

Changes to This Policy

We may update this Cookies Policy from time to time. The latest version will always be posted on this page with a revised effective date.

SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages from Bluebird Hospice, we may send you SMS messages related to your inquiry, care coordination, or service information.

• Consent: By submitting your mobile number through our website forms and agreeing to receive texts, you consent to receive SMS/MMS messages from Bluebird Hospice.
• Opt-Out: Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts.
• Help: Reply HELP for assistance, or contact us at (248) 264-3704.
• Message Frequency: Message frequency varies based on your interaction with us.
• Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
• No Sharing: We do not share your mobile number with third parties for their marketing purposes.
• Carriers: Carriers are not liable for delayed or undelivered messages.

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